Strategies for dealing with resistance to recommendations from accident investigations
Résumé
Accident investigation reports usually lead to a set of recommendations for change. These recommendations are, however, sometimes resisted for reasons such as various aspects of ethics and power. When accident investigators are aware of this, they use several strategies to overcome the resistance. This paper describes strategies for dealing with four different types of resistance to change. The strategies were derived from qualitative analysis of 25 interviews with Swedish accident investigators from seven application domains. The main contribution of the paper is a better understanding of effective strategies for achieving change associated with accident investigation.
Domaines
Gestion des risques et des crisesFormat du dépôt | Notice |
---|---|
Type de dépôt | Article dans une revue |
Titre |
en
Strategies for dealing with resistance to recommendations from accident investigations
|
Résumé |
en
Accident investigation reports usually lead to a set of recommendations for change. These recommendations are, however, sometimes resisted for reasons such as various aspects of ethics and power. When accident investigators are aware of this, they use several strategies to overcome the resistance. This paper describes strategies for dealing with four different types of resistance to change. The strategies were derived from qualitative analysis of 25 interviews with Swedish accident investigators from seven application domains. The main contribution of the paper is a better understanding of effective strategies for achieving change associated with accident investigation.
|
Auteur(s) |
Jonas Lundberg
1
, Carl Rollenhagen
2
, Erik Hollnagel
3, 4
, Amy Rankin
5
1
Department of Science and Technology
( 123400 )
- ITN, Campus Norrköping, SE-601 74 Norrköping
- Suède
2
Department of Philosophy
( 123398 )
- SE-100 44 Stockholm
- Suède
3
CRC -
Centre de recherche sur les Risques et les Crises
( 54155 )
- Rue Claude Daunesse CS 10207 06904 Sophia-Antipolis Cedex
- France
4
Institute of Public Health
( 178034 )
- DK-5000 Odense C
- Danemark
5
Department of Computer and Information Science - Linköping University
( 47221 )
- SE-581 83 LINKÖPING SWEDEN
- Suède
|
Langue du document |
Anglais
|
Date de production/écriture |
2012
|
Nom de la revue |
|
Vulgarisation |
Non
|
Comité de lecture |
Oui
|
Audience |
Internationale
|
Date de publication |
2012-03
|
Volume |
45
|
Page/Identifiant |
455-467
|
Domaine(s) |
|
Mots-clés |
en
Accident investigation, Remedial actions, Safety culture
|
DOI | 10.1016/j.aap.2011.08.014 |
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