Looking for help on the Internet: An exploratory study of mathematical help-seeking practices among Mexican engineering students
Résumé
We report an exploratory study focused on identifying some of the Internet resources used by Mexican engineering students when they need help for their mathematics studies. The study consisted of an initial phase in which a questionnaire was designed and piloted, and a second phase in which such questionnaire was used to conduct individual and group interviews. The results show that looking for mathematical help on the Internet is a widespread practice among students and it is even preferred over traditional sources of help such as the library. Among the most widely used resources are YouTube and Facebook. These and other sites are used to find different ways to solve a problem, to clarify doubts and reinforce knowledge, to get ready-made results , to compare results, and when they skip class and need to catch up.
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