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Communication dans un congrès Année : 2020

Towards a utilized ridesharing service for older people: a new approach

Résumé

Technological and organizational innovations have promoted new modes of transport and services. Ridesharing has disrupted the entire transportation sector in the last decade, causing a cultural shift in the general population, but not so much in the older generations. In this paper, we propose a multi-agent systems (MAS) approach to build an innovative mobility service that older people will utilize. To do this, we analyze the system of the ridesharing service of a French shared-mobility company, Mobicoop, revealing that indeed few older people utilize it. In the context of the MobiPA project, we look into the reasons that are hindering this utilization. We propose using a continual innovation method, ADInnov, to better understand and innovate on Mobicoop's rideshar-ing ecosystem. Our proposal deals with each of the identified reasons by adopting MAS techniques and a socio-technical model. We describe the necessary concepts for modeling our multi-agent system, IMOPOP. In IMOPOP, we first use the Hodges' Health Career Model, originating from the social care domain, to model the actors in the ecosystem, further proposing it as an organizational innovation. Secondly, we employ the contract net protocol for the negotiation between agents for a ride contract. Finally, we use Agent-Oriented Programming for modeling time in the system.
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Dates et versions

hal-02503704, version 1 (10-03-2020)

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  • HAL Id : hal-02503704 , version 1

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Iris Lohja, Christine Verdier, Agnès Front. Towards a utilized ridesharing service for older people: a new approach. ICIS - International Conference on Information Systems, Dec 2020, Virtual conference, India. ⟨hal-02503704⟩
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