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            <title xml:lang="fr">Les facteurs-clés de succès de la mise en place d'un Système de Gestion des Connaissances : application à une organisation du domaine de la santé</title>
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                <forename type="first">Aurélie</forename>
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                <title xml:lang="fr">Les facteurs-clés de succès de la mise en place d'un Système de Gestion des Connaissances : application à une organisation du domaine de la santé</title>
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                <term xml:lang="en">Organizational learning</term>
                <term xml:lang="en">Health administration</term>
                <term xml:lang="en">Key Success Factors</term>
                <term xml:lang="en">Knowledge Management System (KMS)</term>
                <term xml:lang="fr">Système de gestion des connaissances (SGC)</term>
                <term xml:lang="fr">Facteurs clés de succès</term>
                <term xml:lang="fr">Apprentissage collectif</term>
                <term xml:lang="fr">Santé</term>
                <term xml:lang="fr">Administration</term>
                <term xml:lang="fr">Service public</term>
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              <p>Knowledge Management Systems (KMS) became quite frequent in health communities of practice : several medicine specialists are using net groups to share knowledge about specific pathologies or symptomas. At the opposite, health public organi-zation do not use yet such systems. Our work is a case study of installing such a system in a public heath organization. We have searched for determinants of KMS installations' success and applied those determinants to our concrete case.</p>
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              <p>Les systèmes de gestion des connaissances (SGC) sont de plus en plus fréquents dans les organisations du domaine de la santé : de nombreux praticiens de la santé utilisent ces systèmes pour partager des connaissances sur des pathologies spécifiques ou des symptômes. A l'inverse, les administrations de santé publiques utilisent peu ce type de systèmes. Notre travail présente une étude de cas de l'implantation de tels systèmes au sein d'une administration de santé publique : il s'agit de contribuer à la détermination des critères fondant la réussite ou l'échec de la mise en place de tels systèmes dans de tels contextes organisationnels.</p>
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