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Communication Dans Un Congrès Année : 2009

Designing a key performance indicator system for technological innovation audit at firm's level: A framework and an empirical study

Résumé

This research aims at taking a further step in developing a methodology framework of innovation performance audit. With adopting the ideology of performance measurement system, a framework of key performance indicator(KPI) system including three level issues of `what is input', `what is done' and `what happens' is designed for technological innovation audit, which can reflect the performance of technological innovation at firm's level comprehensively. Furthermore, a questionnaire survey on line is conducted to test the validity of the key performance indicator system. Based on data analysis, the KPI system is proved to be effective as a whole, of which most indicators not only are important, but also could be measured easily in firms. Finally, in-depth innovation performance audit of four hi-tech firms is taken as a case study to verify the validity of the KPI system.
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Dates et versions

halshs-00946035 , version 1 (05-12-2022)

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Paternité - Pas d'utilisation commerciale

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Citer

Hai-Ao Zheng, Jean-Jacques Chanaron, Jian-Xin You, Xiao-Li Chen. Designing a key performance indicator system for technological innovation audit at firm's level: A framework and an empirical study. IEEE International Conference on Industrial Engineering and Engineering Management, Dec 2009, Hong Kong, China. ⟨10.1109/IEEM.2009.5373498⟩. ⟨halshs-00946035⟩
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