@article{kaswengi:halshs-03018336, TITLE = {{How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience}}, AUTHOR = {Kaswengi, Joseph and Lambey-Checchin, Christine}, URL = {https://shs.hal.science/halshs-03018336}, JOURNAL = {{International Journal of Physical Distribution \& Logistics Management }}, PUBLISHER = {{Emerald }}, YEAR = {2019}, MONTH = Nov, HAL_ID = {halshs-03018336}, HAL_VERSION = {v1}, }