PUBLIC SERVICE MODERNIZATION AND SOCIO-ECONOMIC PERFORMANCE
Résumé
The modernization of public services is a major issue for public authorities and delegated public service organizations. The latter are faced with challenges that necessitate in-depth organizational change. This chapter presents the case of a French delegate public service entity, designated by the letter U, in which we have conducted since 1995 a socio-economic intervention-research.
Domaines
Gestion et management
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