A Benchmark for Management Effectiveness - HAL-SHS - Sciences de l'Homme et de la Société
Article Dans Une Revue International Journal of Human Resources Development and Management Année : 2007

A Benchmark for Management Effectiveness

Résumé

This study presents a tool to gauge managerial effectiveness in the form of a questionnaire that is easy to administer and score. The instrument covers eight distinct areas of organisational climate and culture of management inside a company or department. Benchmark scores were determined by administering sample-surveys to a wide cross-section of individuals from numerous firms in Southeast Louisiana, USA. Scores remained relatively constant over a seven-year timeframe. Techniques for using the benchmark by practitioners are discussed.
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Dates et versions

halshs-00161611 , version 1 (06-04-2009)

Identifiants

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Bill Zimmermann, Jean-Jacques Chanaron, Leslie Klieb. A Benchmark for Management Effectiveness. International Journal of Human Resources Development and Management, 2007, 7 (2), pp.119-138. ⟨10.1504/IJHRDM.2007.012859⟩. ⟨halshs-00161611⟩
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