Conference Papers
Year : 2013
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https://shs.hal.science/halshs-00830427
Submitted on : Wednesday, June 5, 2013-9:30:11 AM
Last modification on : Wednesday, March 20, 2024-4:44:20 PM
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- HAL Id : halshs-00830427 , version 1
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Rozenn Perrigot, Benjamin Lawrence. The influence of organizational form and customer type on online customer satisfaction ratings. Séminaire M@rsouin : mesure & analyse des usages numériques, May 2013, Saint-Malo, France. ⟨halshs-00830427⟩
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