How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience - HAL-SHS - Sciences de l'Homme et de la Société
Article Dans Une Revue International Journal of Physical Distribution & Logistics Management Année : 2019

How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience

Joseph Kaswengi
Val de Loire Recherche en Management
Christine Lambey-Checchin
Clermont Recherche Management
CV

Domaines

Gestion et management

Christine LAMBEY-CHECCHIN  : Connectez-vous pour contacter le contributeur

https://shs.hal.science/halshs-03018336

Soumis le : dimanche 22 novembre 2020-14:14:49

Dernière modification le : lundi 1 juillet 2024-15:34:04

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halshs-03018336 , version 1 (22-11-2020)

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  • HAL Id : halshs-03018336 , version 1

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Joseph Kaswengi, Christine Lambey-Checchin. How logistics service quality and product quality matter in the retailer-customer relationship of food drive-throughs: The role of perceived convenience. International Journal of Physical Distribution & Logistics Management , 2019. ⟨halshs-03018336⟩

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