ERP et visions métiers conflictuelles : cas d’une entreprise en mutation - HAL Access content directly
Journal articles Systèmes d'Information et Management Year : 2005

ERP et visions métiers conflictuelles : cas d’une entreprise en mutation

Abstract

This paper is based upon the case study of a big company engaging into a business process organization thanks to an ERP. The authors make use of Bernard, Rivard & Aubert (2004) analysis framework to explain troubles observed four years later the implementation. The authors bring further understanding by making clear the existence of a adversarial relationships between three antagonistic perceptions of what the core of the enterprise business is.
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Dates and versions

halshs-04561173, version 1 (26-04-2024)

Identifiers

  • HAL Id : halshs-04561173 , version 1

Cite

Thierry Bertrand, Bénédicte Geffroy. ERP et visions métiers conflictuelles : cas d’une entreprise en mutation. Systèmes d'Information et Management, 2005, 10 (4), pp.61. ⟨halshs-04561173⟩

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