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Communication dans un congrès Année : 2015

From problem-solving to value-care

Résumé

This paper explores the way pioneering WebAbased enterprises manage the emergence of new value, by studying the phenomenon of external developers support. Value care emerges thus as an original business module, enabling the management of both immanent and potential value for the enterprise.
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Dates et versions

halshs-01498709, version 1 (30-03-2017)

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  • HAL Id : halshs-01498709 , version 1

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Paris Chrysos. From problem-solving to value-care: The business logic of on-line support forums. 13th Open and User Innovation Society Meeting, Jul 2015, Lisbon, Portugal. ⟨halshs-01498709⟩
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Dernière date de mise à jour le 28/04/2024
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