Format du dépôt |
Fichier |
Type de dépôt |
Pré-publication, Document de travail |
Résumé |
en
The rise and success of digital platforms (such as Airbnb, Amazon, Booking, Expedia, Ebay, and Uber) rely, to a large extent, on their ability to address two major issues. First, to effectively facilitate transactions, platforms need to resolve the problem of trust in the implicit or explicit promises made by the counterparties; they post reviews and ratings to pursue this objective. Second, as platforms operate in marketplaces where information is abundant, they may guide their users towards the transactions that these users may have an interest in; recommender systems are meant to play this role. In this article, we elaborate on review, rating, and recommender systems. In particular, we examine how these systems generate network effects on platforms.
|
Titre |
en
Inside the Engine Room of Digital Platforms: Reviews, Ratings, and Recommendations
|
Auteur(s)
|
Paul Belleflamme
1, 2, 3
, Martin Peitz
2, 4, 5, 6
1
KEDGE Business School [Marseille]
( 528732 )
- Domaine de Luminy
Rue Antoine Bourdelle
13009 Marseille
- France
2
CESifo
( 143724 )
- Poschingerstr. 5 81679 Munich
- Allemagne
3
AMSE -
Aix-Marseille Sciences Economiques
( 526949 )
- 5-9 Boulevard Bourdet
CS 50498
13205 Marseille Cedex 1
- France
-
École des hautes études en sciences sociales UMR7316 ( 99539 )
;
-
Aix Marseille Université UMR7316 ( 198056 )
;
-
École Centrale de Marseille UMR7316 ( 300415 )
;
-
Centre National de la Recherche Scientifique UMR7316 ( 441569 )
4
Department of Economics and MaCCI, University of Mannheim
( 528866 )
- Allemagne
5
CEPR -
Center for Economic Policy Research
( 143559 )
- Royaume-Uni
6
Centre for European Economic Research (Mannheim, Germany) -
Zentrum für Europäische Wirtschaftsforschung (ZEW)
( 139699 )
- L 7, 1 68161 Mannheim
- Allemagne
-
Universität Mannheim ( 254729 )
|
Date de production/écriture |
2018-02
|
Langue du document |
Anglais
|
Mots-clés (JEL) |
-
D - Microeconomics/D.D4 - Market Structure, Pricing, and Design/D.D4.D43 - Oligopoly and Other Forms of Market Imperfection
-
L - Industrial Organization/L.L1 - Market Structure, Firm Strategy, and Market Performance/L.L1.L13 - Oligopoly and Other Imperfect Markets
-
L - Industrial Organization/L.L8 - Industry Studies: Services/L.L8.L86 - Information and Internet Services • Computer Software
|
Domaine(s) |
-
Sciences de l'Homme et Société/Economies et finances
|
Référence interne |
-
Working paper AMSE 2018-06
|
Mots-clés |
en
ratings, recommender systems, digital economics, platforms, network effects
|