Trust in Computer-Supported crisis management information sharing
Abstract
My Doctoral research aims to identify the psychological and social factors that influence
trust and determine the information sharing behavior of professional participants in the crisis
response system. Building on the idea that the computer disrupts these factors, our aim is to design
tools that restore the conditions of trust in a framework of collaborative information sharing. I
combine theory and methods used in psychology and human factors, with computer science to
determine how and why trust is degraded in relation to civil security operations. I propose to (1)
identify the multi-level factors influencing trust during collaborative activities supported by computers
(e.g., contextual factors, organizational factors, individual factors,); and (2) identify data-based
design guidelines for digital devices that promote the sharing of information related to civil security
and thereby develop and maintain shared situational awareness during collaborative activities.
Origin : Files produced by the author(s)
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