Security Design from Ergonomic Perspective: From “Total Security” to “Acceptable Security” Design for a Better Real Security
Monéger Ferdinand
(1)
,
Fabien Coutarel
(1)
,
Ladislav Motak
(2)
,
Patrick Chambres
(3)
,
Marie Izaute
(4)
,
Michel Dhome
(5)
1
ACTé -
Activité, Connaissance, Transmission, éducation
2 PsyCLÉ - Centre de Recherche en Psychologie de la Connaissance, du Langage et de l'Émotion
3 LAPSCO - Laboratoire de psychologie sociale et de psychologie cognitive
4 LAPSCO - Laboratoire de Psychologie Sociale et Cognitive
5 IP - Institut Pascal
2 PsyCLÉ - Centre de Recherche en Psychologie de la Connaissance, du Langage et de l'Émotion
3 LAPSCO - Laboratoire de psychologie sociale et de psychologie cognitive
4 LAPSCO - Laboratoire de Psychologie Sociale et Cognitive
5 IP - Institut Pascal
Monéger Ferdinand
- Fonction : Auteur
- PersonId : 735086
- IdHAL : ferdinand-moneger
Fabien Coutarel
- Fonction : Auteur
- PersonId : 3356
- IdHAL : fabien-coutarel
- ORCID : 0000-0002-8537-8664
- IdRef : 085612731
Marie Izaute
- Fonction : Auteur
- PersonId : 778960
- ORCID : 0000-0001-8834-8455
Michel Dhome
- Fonction : Auteur
- PersonId : 174225
- IdHAL : michel-dhome
- ORCID : 0000-0003-3967-2712
Résumé
Our research team was included in an industrial project to design autonomous shuttles. For the first stages of the project, an escort was in the shuttle for legal reasons and to “ensure safety”: he can take control of the shuttle at any time. The prescription addressed to this escort was to intervene as little as possible. We analyzed the real activity and lived experiences of the escorts on four sites of experimentation of the shuttle in different European cities by different types of observations and interviews. Results show that respecting the prescription lead to a transport service with very little traffic. Most escorts have gradually adopted behaviors to improve the utility of the shuttle service, scarifying security value. Designing from a “total security” perspective can lead to useless services and prohibited behaviors. We argue that “acceptable security” model is ultimately more secure in the real world.
Format du dépôt | Notice |
---|---|
Type de dépôt | Chapitre d'ouvrage |
Titre |
en
Security Design from Ergonomic Perspective: From “Total Security” to “Acceptable Security” Design for a Better Real Security
|
Sous-Titre |
en
The case of autonomous shuttle
|
Résumé |
en
Our research team was included in an industrial project to design autonomous shuttles. For the first stages of the project, an escort was in the shuttle for legal reasons and to “ensure safety”: he can take control of the shuttle at any time. The prescription addressed to this escort was to intervene as little as possible. We analyzed the real activity and lived experiences of the escorts on four sites of experimentation of the shuttle in different European cities by different types of observations and interviews. Results show that respecting the prescription lead to a transport service with very little traffic. Most escorts have gradually adopted behaviors to improve the utility of the shuttle service, scarifying security value. Designing from a “total security” perspective can lead to useless services and prohibited behaviors. We argue that “acceptable security” model is ultimately more secure in the real world.
|
Auteur(s) |
Monéger Ferdinand
1
, Fabien Coutarel
1
, Ladislav Motak
2
, Patrick Chambres
3
, Marie Izaute
4
, Michel Dhome
5
1
ACTé -
Activité, Connaissance, Transmission, éducation
( 179812 )
- ESPE Clermont-Auvergne, 36 avenue Jean-Jaurès, 63400 Chamalières
- France
2
PsyCLÉ -
Centre de Recherche en Psychologie de la Connaissance, du Langage et de l'Émotion
( 102135 )
- Maison de la Recherche
29 Av. Schuman, 13621
Aix-en-Provence Cedex 1, France
- France
3
LAPSCO -
Laboratoire de psychologie sociale et de psychologie cognitive
( 803 )
- UFR Psychologie - Bâtiment Paul Collomb, 34 Avenue Carnot, 63001 Clermont-Ferrand
- France
4
LAPSCO -
Laboratoire de Psychologie Sociale et Cognitive
( 490692 )
- UFR Psychologie - Bâtiment Paul Collomb, 34 Avenue Carnot, 63001 Clermont-Ferrand
- France
5
IP -
Institut Pascal
( 186882 )
- Campus Universitaire des Cézeaux, 4 avenue Blaise Pascal, TSA 60026 / CS 60026, 63178 Aubière Cedex
- France
|
Langue du document |
Anglais
|
Titre de l'ouvrage |
Human Systems Engineering and design
|
ISBN |
978-3-030-02052-1
|
Vulgarisation |
Non
|
Audience |
Internationale
|
Date de publication |
2019
|
Titre de la collection |
Advances in Intelligent Systems and Computing
|
Volume |
876
|
Page/Identifiant |
1051-1057
|
Lieu de publication |
Switzerland
|
Domaine(s) |
|
Éditeur commercial |
|
Éditeur scientifique |
|
Financement |
|
Mots-clés |
en
acceptability, lived experience, ergonomics
|
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