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Article Dans Une Revue International Journal of Service Industry Management Année : 1995

New modes of innovation: how services benefit industry

Résumé

Despite the significance of services in the economic statistics, economic theories of innovation have tended to ignore them, or to assume that innovation in services consists of little more than adopting innovations developed in industry. This view is subjected to a critique based on three questions: (1) why is innovation in services misunderstood or neglected in economic theory? (2) what do field observations indicate are the principal forms of innovation in services? (3) how can these observations help to broaden and enrich the economic theory of industrial innovation?
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halshs-01114102 , version 1 (07-02-2015)

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Jean Gadrey, Faïz Gallouj, Olivier Weinstein. New modes of innovation: how services benefit industry. International Journal of Service Industry Management, 1995, 6 (3), pp.4 - 16. ⟨10.1108/09564239510091321⟩. ⟨halshs-01114102⟩
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