Innovation in services - HAL Accéder directement au contenu
Article dans une revue Research Policy Année : 1997

Innovation in services

Résumé

The purpose of this article is to lay the foundations of a theory that can be used to interpret innovation processes in the service sector. The hypothesis underpinning this article is based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics. The article follows the example of those who have sought to apply Lancaster's work to technological phenomena. Various modes of innovation in the service sectors are highlighted and illustrated.
Fichier principal
Vignette du fichier
RP-HAL SHS.pdf ( 592.53 Ko ) Télécharger
Origine : Fichiers produits par l'(les) auteur(s)
Loading...

Dates et versions

halshs-01133098, version 1 (18-03-2015)

Identifiants

  • HAL Id : halshs-01133098 , version 1

Citer

Faïz Gallouj, Olivier Weinstein. Innovation in services. Research Policy, 1997, 26 (4-5), pp.537-556. ⟨halshs-01133098⟩
289 Consultations
7591 Téléchargements
Dernière date de mise à jour le 20/04/2024
comment ces indicateurs sont-ils produits

Partager

Gmail Facebook Twitter LinkedIn Plus