Moving, breathing and understanding interactional functioning: analysis of psychosocial support sessions - HAL-SHS - Sciences de l'Homme et de la Société
Chapitre D'ouvrage Année : 2024

Moving, breathing and understanding interactional functioning: analysis of psychosocial support sessions

Résumé

Breathing, moving and understanding interactional functioning: analysis of psychosocial support sessions Véronique Traverso CNRS, ICAR This contribution focuses on psychosocial support sessions provided in an association helping refugee women in Beirut, Lebanon. The aim of these sessions is to promote the well-being of people living in very precarious conditions, who have often seen their environment and most of their social ties shattered (Marranconi and Kerbage 2017, Kerbage and Traverso 2020). The sessions accompany the textile craft training courses that the women attend at the association: every enrolment in a craft training module makes it compulsory to attend psychosocial support sessions, for one and a half hours a week, following the three hours a week of craft training. A large proportion of the topics covered in these sessions relate to communication issues. As the association puts it, "some topics [...] will be related to some skills we might need in our life when it comes to take decisions, to release the stress, to improve our communication and relationships". The sessions therefore provide a context in which the principles and rules of interaction are described and explained, and often also experienced through role-playing. There are several levels at which these sessions can be observed. There are the representations of communication and social relations that they convey, which can be significantly different on a cultural level from those to which women refer. But there is also the implementation of the themes addressed by the trainer (stress management, decision-making, social violence, effective communication, etc.), using different formats ranging from lectures to role-playing, and involving a lot of collective definition and discussion. We soon found that both the subject matter and the way the sessions were run were disconcerting for the beneficiaries, who were often embarrassed (by having to stand up and speak in front of the group, for example), and that the activities often provoked laughter. On the other hand, on various occasions, these activities echo the questions and difficulties that the women face in their lives (for example, managing their anger during discussions with the landlords to whom they rent accommodation, or deciding whether or not to return to their country). In this article, I will look at these moments when the theme of the session and the activities proposed resonate with delicate communicative situations that the women then evoke. The analysis is carried out from a multimodal conversational analysis perspective (Schegloff 2007, Mondada 2017). The aim is to examine how the women appropriate the proposed activities and how the trainer manages their contributions (whether they are playful in tone - the women laugh and do things they are not used to - or tragic - the women cry as they talk about the difficulties they are experiencing). The ultimate question is to observe how this awareness of communication, these activities aimed at reflecting on interactional skills and competence and at improving them, do or do not resonate with people whose preoccupations lie mainly in the most trivial aspects of a very precarious life (Traverso 2019, 2021). The corpus consists of video recordings of fifteen psychosocial support sessions with different groups of women and interviews with psychosocial workers. All the exchanges are in Arabic.

Domaines

Linguistique
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Dates et versions

halshs-04805999 , version 1 (26-11-2024)

Identifiants

  • HAL Id : halshs-04805999 , version 1

Citer

Véronique Traverso. Moving, breathing and understanding interactional functioning: analysis of psychosocial support sessions. (University of Geneva), Evelyne Berger (La Source Nursing School, Lausanne), Anne-Sylvie Horlacher (University of Neuchâtel) & Anna Claudia Ticca (ENS Lyon) (Eds.). Developing interactional competences in work and training contexts, Springer, In press. ⟨halshs-04805999⟩
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